Congratulations! You have completed your Greyd.Suite onboarding. Here are some important information that we would like you to know.
How to get help
As a subscription customer, you are entitled to personal support at any time, regardless of whether it’s a bug, difficulties in getting started or simply a question.
To open a ticket, just write an email to
In order for us to provide you with the best possible support, please make sure to share all relevant information in your tickets, e.g. the URL of the affected site, screenshots or screen shares of frontend and/or backend, temporary backend access and information on your current set-up. Tip: Use the System status button in your Greyd.Suite dashboard to copy your current system information with just one click.
How to stay informed
If you haven’t already, subscribe to our newsletter to get updates on new features, our roadmap and more.